Silux Call vs BT Cloud Voice: an honest UK comparison

Looking for a BT Cloud Voice alternative? BT Cloud Voice is a uK incumbent. BT Cloud Voice published pricing, checked 26 September 2026: Cloud Voice Basic £10.52/user on a 60-month licence, rising £1 every April. Silux Call is priced per user with no contract, and every user gets their own UK number — Plus is £8.95 per user a month.

The short answer

BT Cloud Voice: a 60-month licence with a £1 price rise every April. Silux Call has no contract, unlimited inbound calls on every plan, and every user gets their own UK number included in the per-user price.

Silux Call

From £4.75 per user · GBP · ex-VAT · no contract

  • 14-day free trial — 1 user, 1 UK number, 30 outbound minutes, no card
  • Entry £4.75 per user: 2,000 outbound UK minutes, unlimited inbound
  • Plus £8.95 per user: unlimited UK landline & mobile calls, call menu (IVR)
  • Growth £9.95 per user (min 2): call recording, queues, CRM, scam & spam shield
  • Pro £14.95 per user (min 2): 20 AI receptionist minutes, transcription, every call recorded
  • Own UK number for every user · no contract · free number porting · extra numbers £5.99

BT Cloud Voice

UK incumbent · checked 26 September 2026

BT Cloud Voice pricing
Cloud Voice Basic £10.52/user on a 60-month licence, rising £1 every April
BT Cloud Voice free trial
Not published
BT Cloud Voice AI receptionist
AI Receptionist offered only to BT Cloud Work customers
Worth knowing about BT Cloud Voice
A 60-month licence with a £1 price rise every April

Source: https://business.bt.com/calling-messaging-tools/voip/cloud-voice/

Pricing side-by-side (GBP)

Silux CallBT Cloud Voice
Free trial14 days, no card (1 user, 1 number, 30 minutes)BT Cloud Voice: Not published
Entry plan£4.75 per user (Entry, 2,000 outbound UK minutes)BT Cloud Voice: £10.52 Basic, rising £1 every April
Unlimited UK landline & mobile£8.95 per user (Plus, own UK number per user)BT Cloud Voice: Not published
AI receptionist20 AI receptionist minutes a month included on Pro (£14.95 per user); an £15 a month add-on on other plansBT Cloud Voice: AI Receptionist offered only to BT Cloud Work customers
ContractNone — rolling monthly60-month licence

BT Cloud Voice figures from their own website, checked 26 September 2026; ex-VAT unless stated. Ours are read live from our price list. See the full band-by-band comparison →

Switching from BT Cloud Voice

  1. Choose a plan — no contract, so you can change it any time.
  2. Port — free UK number porting on every paid plan. Send a recent bill and a signed letter of authority.
  3. Set up — build your call menu, hunt groups and opening hours in the dashboard.
  4. Keep BT Cloud Voice running until the port completes, then cancel with them.
Choose Plus — £8.95 per userStart 14-day free trial — no cardBook a migration call

FAQs — Silux Call vs BT Cloud Voice

Is Silux Call cheaper than BT Cloud Voice?

Silux Call is priced per user, and every user gets their own UK number. Entry is £4.75 per user a month with 2,000 outbound UK minutes; Plus is £8.95 per user with unlimited UK landline and mobile calls; Growth is £9.95 per user with call recording and queues; Pro is £14.95 per user (Growth and Pro from 2 users). All ex-VAT, no contract. BT Cloud Voice, as published on 26 September 2026: Cloud Voice Basic £10.52/user on a 60-month licence, rising £1 every April.

Can I move from BT Cloud Voice to Silux Call and keep my number?

Yes. Porting a UK number is free on every paid Silux plan — send a recent bill and a signed letter of authority. Your BT Cloud Voice line keeps working until the port completes.

How does Silux Call differ from BT Cloud Voice?

BT Cloud Voice: a 60-month licence with a £1 price rise every April. Silux Call has no contract, charges per user with each user's own UK number included, includes unlimited inbound calls on every plan, adds a scam & spam shield from Growth (£9.95) and 20 AI receptionist minutes a month included on Pro (£14.95 per user); an £15 a month add-on on other plans.

Does Silux Call have a free trial?

Yes — 14 days, no card: one user, a UK number and 30 outbound minutes. BT Cloud Voice: no free trial published.

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